Effective Date: March 15, 2026
Last Updated: March 15, 2026
Welcome to JFit Connect (“JFit,” “we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information across our website and mobile application (the “Platform”).
1. DATA WE COLLECT
We collect several types of information to provide a seamless connection between clients and fitness professionals:
- Identity & Contact Data: Name, email address, phone number, and physical address (required for home-service bookings).
- Health & Fitness Data (Sensitive): Fitness goals, weight, height, known injuries, and medical history. By providing this, you give explicit consent for JFit and your selected trainer to use this info to personalize your sessions.
- Location Data: Precise GPS location to help you find nearby trainers and for “on-site” verification.
- Financial Data: Payment card details are processed by our third-party payment gateways (e.g., Stripe/Apple Pay). JFit does not store your full credit card information on our servers.
- Usage & Technical Data: IP address, device type, and app usage patterns collected via cookies and SDKs (Firebase/Google Analytics).
2. HOW WE USE YOUR DATA
We process your data based on Contractual Necessity (to manage bookings) and Explicit Consent (for health data):
- Service Delivery: To facilitate bookings, payments, and communication between you and the fitness professional.
- AI Recommendations: We use automated processing to suggest trainers based on your location, goals, and previous bookings.
- Safety & Security: To verify the identity of trainers and clients for home-visit safety.
- Marketing: With your consent, we send updates about new trainers or local fitness events.
3. DATA SHARING & DISCLOSURE
We do not sell your personal data. We share your information only with:
- Service Providers (Trainers): When you book a session, we share your name, location, and relevant fitness/health notes with the professional you selected.
- Payment Processors: To facilitate secure transactions.
- Regulatory Authorities: When required by UAE law or to protect the safety of our users.
4. DATA STORAGE & RETENTION (UAE REGION)
- Localization: Your data is primarily stored on secure servers located within the United Arab Emirates.
- Retention Period: We retain your personal data for one (1) year after your account becomes inactive. After this period, data is deleted or anonymized, unless financial records must be kept longer (5 years) for tax/legal compliance.
5. MINORS & PARENTAL CONSENT
JFit is accessible to users of all ages. However:
- Users under the age of 18 must obtain verified parental or guardian consent before using the Platform.
- We do not use data from minors for targeted advertising.
6. YOUR RIGHTS
Under the UAE PDPL, you have the right to:
- Access: Request a copy of the data we hold about you.
- Correction: Amend any inaccurate personal or health information.
- Deletion: Request a “Full Data Wipe” via the app settings.
- Withdrawal of Consent: Opt-out of location tracking or marketing at any time.
7. SECURITY
We implement industry-standard encryption (SSL/TLS) and multi-factor authentication to protect your data. However, no method of transmission over the internet is 100% secure. By using the Platform, you acknowledge this inherent risk.
8. CONTACT US
For any privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer at:
Email: support@jfitconnect.com
Address: Dubai, UAE